Claim process - COVID-19 FAQs
We care for you and your loved ones!
While the nation comes together to battle the COVID-19 outbreak and the lockdown extends to the entire nation bringing life to a standstill, we at Tata AIA Life a socially conscious organization goes that extra mile to give back to the society by ensuring financial Protection for all our customers.
First of its kind initiative in the Indian Insurance industry, we will provide additional benefits related to COVID-19 for all our customers without additional cost. An additional Rs 5 lakhs (or an amount equivalent to the sum insured, whichever is lower) for death claims due to COVID-19. This benefit is applicable for all valid death claims with a date of death on or before 30th June 2020. click here to know more
Things you need to know about the coverage of COVID 19 claim with Tata AIA Life policy
1) Does my Policy cover COVID-19 claims?
Death claim caused by COVID-19 is covered by Tata AIA Life policy which has death cover as per the policy Terms & Conditions.
2) What is the process for informing Tata AIA about a claim during this lockdown period?
You can use any of the following channels to inform us. During the lockdown period when our offices are closed, you may use any of the first 3 methods.
Submit claim online : click here
Email us at - Claims@tataaia.com
Call us at Helpline no. - 1860-266-9966 (local charges apply)
3) What are the required documents that I have to submit and from where do I get the forms?
You can get your forms and the list of required documents from Tata AIA website : click here
4) How do I know about the status of the claim?
You can track your claim on Tata AIA website : click here
Please note, all claims will be subject to our existing claim assessment practices. Please submit all necessary claims requirements for a speedy decision
We request you to follow the health advisories issued by our Government and stay indoors.
Stay Safe, Stay Indoors!
Tata AIA Life Insurance Company Ltd. (IRDA Regn. No. 110 •CIN:U66010MH2000PLC128403. Registered & Corporate Office: 14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai 400013. Trade logo displayed above belongs to Tata Sons Ltd and AIA Group Ltd. and is used by Tata AIA Life Insurance Company Ltd under a license. For any information including cancellation, claims and complaints. Please contact our Insurance Advisor/Intermediary or visit Tata AIA Life's nearest branch office or call 1-860-266-9966 (local charges apply) or write to us at customercare@tataaia.com. Visit us at www.tataaia.com or SMS "LIFE" to 58888.L&C/Misc/2020/Apr/136