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Need assistance in choosing the right insurance plan? Get a call from our Expert.

Need assistance in choosing the right insurance plan?Get a call from our Expert.

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TATA AIA Life Insurance Co. Ltd will send you updates on your policy, new products & services, insurance solutions or related information. Select here to opt-in. T&C apply.

What is the Claim Process for Tata AIA Term Insurance Plans?

A Person Using a Laptop to Process Term insurance Claim

21-07-2022 |

Investing in the right financial product can help you accumulate the required funds in the long term. It will secure your future and ensure you live at peace. However, the benefits will be available for your financial requirements if you choose a reliable insurance provider with hassle-free purchase and claim settlement processes. At Tata AIA Life Insurance, we provide a simple platform to register your claims for the term insurance policy and receive the benefits timely. Here is a detail about it for your reference.

Before understanding the Tata AIA claim settlement process, let us understand what the term insurance policy means.



What is a Term Insurance Policy?

A term insurance policy is a pure life insurance plan that provides the sum assured to your nominee in case of your unexpected death during the policy term. We provide customisable term plan solutions to modify them based on your requirements. For example, you can increase the sum assured at different milestones in life, help your family receive the death benefit as a regular income, etc. We also offer an online term plan to help you compare and purchase the right product based on your needs.



What is the Tata AIA Life Claim Process?

A Person Holding a Pen Fills Life Claim Form for Getting a Term insurance Claim

Tata AIA Life offers many options to register a claim. There are the offline and the online modes. The offline modes of communication include:

  1. Visiting the nearest branch with the policy documents and other details.

  2. Writing to us at customercare@tataaia.com or claims@tataaia.com or calling at our call centre-1800-266-9966.

  3. We also have an option of whatsapp intimation-7045669966 where documents can be attached.

The online Tata AIA life insurance claim process is the simplest, and most cost-effective option. It is a three-step process as detailed below:

  1. Register the claim and upload the documents - You can visit our official website to locate the webpage that directs registering the claim. For the online claim intimation, you need to provide details such as the policy number, policyholder name, insured name, event date and the type of claim.

    The type of claim for the term insurance policy can be a death claim, critical illness and disability claim, hospitalisation and surgery claim, cashless and reimbursement claim, etc. You should also provide the claimant details such as the name of the claimant, relationship with the insured, address and other contact details.

    When you provide these details and submit the claim online, you will be intimated to upload the important documents. Some of the most important documents include the policy document, death certificate, personal identity proofs, FIR in case of an accident, medical records, attending physician's statement etc. So, keeping the scanned copies of the documents becomes necessary.


  2. Document verification - The next process is the claim processing with document verification. Our team will scrutinize the documents, contact you for further details, and process the claim quickly. The insurance claim online is, thus, extremely effortless.

  3. Claim disbursement - Once the documents are verified, and the claim is accepted and approved, our team will credit the amount to the nominee's bank account. While comparing different term insurance policy solutions, it is important to account for the claim settlement ratio of the insurance provider. If the claim settlement ratio is apt, then the probability of your nominee receiving the benefits will also be good.

    If you are finding the online insurance claim process option to be difficult, you can always contact our team by sending an email. Then, we shall contact you or further details to claim the death benefit.

After you have registered for the claim online, you can track its status to make the necessary arrangements at your end. You just need to provide the policy and case numbers and click on track status.



What Should You Do To Ensure Successful Claim Settlement Process?

The claim settlement process is crucial in term insurance policies. You must understand the procedure and the documents required for a successful claim settlement.

In addition, you need to pay the premium regularly for the policy tenure or the limited term based on the policy conditions to ensure your policy becomes eligible for the claim settlement procedures.

Also, if required, you must renew the term insurance policy by following the essential steps and paying a premium to ensure the long-term benefits. When you purchase our Tata AIA term insurance online, you will get timely reminders or notifications on the renewal procedure if required to ensure you ascertain the financial benefits for your family in your absence at any time during the policy tenure.

While customising the policy or including the add-on riders#, you must be cautious about including only the necessary options. It will make you comfortable to pay the premium amount regularly. Calculate the required sum assured and the corresponding affordable premium by determining the policy tenure.

Also, disclosing the correct information about the insurer’s health status/financials/occupation etc. is important at the time of application.



Conclusion

A term insurance policy is a financial investment that can secure your family's financial future in your absence. It provides a higher sum assured at an affordable premium. However, to ensure the benefits, your family should follow the steps for the claim settlement process. At Tata AIA Life Insurance, we follow a simple and quick claim settlement process online to facilitate timely benefits. And our customer service executive team is available anytime to clarify your queries and help you purchase or proceed with the claim with the required documents. So, purchase the online term plan, pay your premiums regularly, be aware of the claim settlement process, and explain it to your nominee to ensure the financial benefits!

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  • I don't know/I need help

TATA AIA Life Insurance Co. Ltd will send you updates on your policy, new products & services, insurance solutions or related information. Select here to opt-in

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Read More
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Read More
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How to Increase Your Coverage with Life and Term Insurance Riders?
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Tata AIA Life Insurance

A joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA),  Tata AIA Life Insurance  is one of the leading life insurance providers in India. We post everything you need to know about life insurance, tax savings and a variety of lateral topics such as savings and investments in this space. You can access and read a host of different blogs, articles and pages at the Tata AIA Life Insurance Knowledge Center or get in touch with us with any queries or questions!

View all posts by Tata AIA Life Insurance

Disclaimers

  • Insurance cover is available under the product.

  • The products are underwritten by Tata AIA Life Insurance Company Ltd.

  • The plans are not a guaranteed issuance plan, and it will be subject to Company’s underwriting and acceptance.

  • For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale.

  • This blog is for information and illustrative purposes only and does not purport to any financial or investment services and do not offer or form part of any offer or recommendation. The information is not and should not be regarded as investment advice or as a recommendation regarding any particular security or course of action.

  • Please know the associated risks and the applicable charges, from your Insurance agent or the Intermediary or policy document issued by the insurance company.

  • Every effort is made to ensure that all information contained in this blog is accurate at the date of publication, however, the Tata AIA Life shall not have any liability for any damages of any kind (including but not limited to errors and omissions) whatsoever relating to this material.

  • #Riders are not mandatory and are available for a nominal extra cost. For more details on the benefits, premiums and exclusions under the riders please refer to the Rider Brochure or contact our Insurance Advisor or visit our nearest branch office.