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Dedicated NRI Helpdesk:

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Monday - Saturday | 10 am - 7 pm IST
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Call Icon +91 11 6615 8748

Monday - Sunday | 8 am - 11 pm IST

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Insurance contract with individuals

Documents required

Proof of identity

  • Passport

  • PAN Card

  • Driving License

  • Voters ID Card

  • Aadhaar Card No. / letter issued by UIDAI.

  • Job Card issued by NREGA signed by the state Government

In case of Natural Calamities:

We stand by you in this hour of grief and difficult times. We request you to provide any of the following documents.

  • Photo ID Card issued by Central/State Govt, Statutory/ Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks and Public Financial Institutions

  • Letter with Photo attested by Gazetted Officer

Proof of address

  • Utility Bills not older than 2 months of any service provider (electricity, telephone, post-paid mobile phone, piped gas, water bill)

  • Property/Municipal Tax Receipt

  • Bank account or Post Office savings account statement

  • Pension/Family Pension Payment Orders of retired Govt/PSU employees

  • Pension/Family Pension issued by Central/State Govt, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions and listed companies. Similarly, leave and license agreements with such employers allotting official accommodation.


Tata AIA Life Insurance offers heartfelt condolences to all the people who have lost their lives in natural calamity. In this hour of grief and difficult times, we stand by you.

Losing a loved one is difficult, and we're here to make the death claim process as easy as possible for you.

Default Mandatory Documents Required

  • Claimant Statement (Also download Hospitalization & Dismemberment Claimant Statement in other Language)

  • Photo Identification proof

  • Current address proof

  • Cancelled cheque

    ( with account number and name printed or a copy of Bank Passbook / Bank Statement )

  • Death certificate

    ( copy issued by a local Municipal Authority )

  • Original policy document

  • Proof of legal title to the claim proceeds

    i.e in case of no nomination (e.g. legal succession paper)

Additional mandatory documents required on basis of cause of death

Medical/Natural death

  • Attending Physician's Statement

  • Medical Records

    (Admission Notes, Discharge/Death Summary, Indoor Case Papers, Test Reports etc.)

Accidental/Unnatural death

  • Attending Physician's Statement

  • Copy of the First Information Report (FIR) or Panchanama/Police complaint

  • Copy of the Copy of the Final Police Investigation report (FPIR)/Charge sheet

Additional documents for NRI

  • FATCACRS self-certification forms Individual

  • FATCACRS self-certification forms Non-Individual


We may ask for other documents on a case by case basis. To add all place