Policy Servicing

 

Find all information related to our processes and view all documentation required for any requests you may have. Make changes to your personal or policy details, download statements / forms, and / or raise a Service Request (SR) quickly. For detailed information on your policy, login to your ‘Online policy account’.

 

How Does This Work?

Step 01

Select service option

Step 02

Provide personal and/or policy details

Step 03

View and update

Step 04

Get confirmation

 

Download Statements

Step 01

Select the statement to be downloaded

Step 02

Provide personal and/or policy details

Step 03

Choose the policy

Step 04

Download relevant statement

 

How Does This Work?

Step 01

Select the service request

Step 02

Provide personal and/or policy details

Step 03

Fill details and upload documents

Step 04

Get the service request confirmation

Frequently Asked Questions

How can I change the mode/frequency of my premium payment?

We have options for all our customer to change the Premium payment frequency as per their convenience. 

  • For changing the frequency from Monthly, Quarterly OR Half-yearly (Higher Frquency) TO Yearly premium payment (Lower Frqeuency), you may login to your 'Online Policy A/C' and do the required changes.

 Click here to login to your Online Policy A/C 

  • In case you wish to change the frequency from Yearly premium payment (Lower frequency) TO Half-yearly, Quarterly or Monthly (Higher frequency), you may write to us. 

Click here to send an email

Pls note that changes are effected on policy anniversary and the request must be placed 15 days piror to anniversary date

How can I change my address?

You can easily change the address in your policy by directly raising a service request from our website and uploading the self-attested copies of the required documents along with signed copy of 'Personal details change' form. 

Click here to raise a Service Request. 

Alternatively, you can also log in to your 'Online Policy Account' and make the required changes & upload the documents. 

Click here to login to your Online Policy A/C

How can I update my contact details?

Updating contact details on your policy is now easier than ever. You can do so directly from our website.

Click here enter your policy number, authenticate and make the required changes. 

You may also send us an email from your registered email id along with 'Personal details change' form for updating your contact number.

How can I update my NEFT bank details?

You can update the NEFT bank details on your policy directly from our website. 

Click here enter your policy number, authenticate and make the required changes. 

Alternatively, you can also do it by raising a service request from our website and uploading the self-attested copies of the required documents

Click here to raise a Service Request. 

You can also log in to your Online Policy Account and make the required changes.

Click here to login to your Online Policy A/C

How can I change the name in my policy?

You can change the name in your policy by sending an Email to us mentioning the changes along with the self-attested copies of the required documents.

 Click here to send  email. 

Alternatively, you can also log in to your Online Policy Account and make the required changes.

 Click here to login to your Online Policy A/C Proof for correction in name can be Birth Certificate, Passport, Pan Card, etc.

 Poof for change in name can be a Marraige Certificate or a Notarized afidavit or the copy of the newspaper advetisement if applicable.

Grievance Redressal

We are here to help you resolve your grievances. In case of any grievance, feel free to contact us.

Click here to report unsolicited communication

Download Centre
Take me to the download centre

You can find all downloadable forms, product-related documents, claim-related documents and information about withdrawn products in this section.