Call Us


Have query on premium, payout or any servicing need?

Call us:

1 860 266 9966

Monday - Saturday | 10 am - 7 pm IST

Call charges apply

Dedicated NRI Helpdesk:

+91 22 6251 9966

Monday - Saturday | 10 am - 7 pm IST

Call charges apply


Want to buy a new policy online?

Call us:

+91 22 6984 9300

Give missed call for a call back:

+91 11 6615 8748

Monday - Sunday | 8 am - 11 pm IST

Exclusively for NRIs:

Call us:

+91 11 4473 0240

Monday – Sunday | 9 am – 9 pm IST

Give missed call for a call back:

+91 11 4473 0242

Monday – Sunday | 9 am – 9 pm IST


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Payment Options

Choose from multiple premium payment modes. Pay digitally, set-up e-Mandate, or make payments by cheque at various centres.

Click here to know more about the list of premium payment options

Click here to buy Term insurance plan online

Premium Payment Options


Premium Payment 

Quick & Easy Payments

Instant acknowledgement

Safe and secure

Credit Card

Pay your renewal premiums through an Indian issue VISA, MasterCard & American Express (AMEX) Credit Card. Provide your policy number, verify your details and pay your premium.

Pay Now

Net banking

Pay renewal premium using net banking online. Provide your policy number, verify your details and pay your premium.

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Pay policy premium on WhatsApp via UPI. It’s instant, convenient and safe.

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EMI Credit card 

If you are an existing customer, you have convenience to pay premium via EMI as well. * Please read the Terms of Use & Disclaimers for further details.

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Bharat Bill Payment System (BBPS)

Pay renewal premium through BHIM, BBPS enabled internet Banking, Mobile Banking and Digital apps, wallets and payment banks such as Airtel Payments Bank, Google Pay, Paytm, etc.

Follow below steps:

  • Go to Bill Payment or Pay bill or BillPay/Bharat BillPay/ Pay Bills tab
  • Select Insurance, select Tata AIA Life Insurance, Enter Policy Number and Date of birth
  • Verify the premium details and authorize the payment using available payment option

Click the Download button for the list of banks and wallets.


Debit card

Pay renewal premium using your debit card directly from your bank account. Provide your policy number, verify your details and pay your premium.

Pay Now


Unified Payments Interface (UPI) can facilitate payments & transfers up to Rs. 2,00,000 in 3 easy steps.

  • Step 1: Open your UPI application
  • Step 2: Check the pending transaction
  • Step 3: Authorise it using the UPI PIN

Pay Now


Electronic Bill Payment Process (EBPP) is automatically debits the policy premium amount from your bank account on the given due date. Once you register at, Bill Desk will intimate you on due date to pay the premium and you can pay it directly

Pay Now

Wallets Google Pay, Amazon Pay, Paytm, HDFC PayZapp, ITZ Cash

Online Wallets are convenient methods to pay your premium instantly. Provide your policy number, verify your details via a verified wallet provider and pay your premium.

Pay Now

Set Standing Instruction

Quick & easy set-up process

Auto debits

Safe & secure

Credit card (standing instruction)

Your credit card  (VISA/MasterCard / American Express) allows you to give standing instructions for automatic payment of your premium before the due date (Standing Instructions need to be set 15 days prior to the premium payment date)


Register Now

State Bank of India (standing instruction)

It is now easier to pay your renewal premium through SBI bank account, fill the SBI SI form and submit along with original personalized cancelled cheque and submit it at any of TATA AIA Insurance Company Ltd. branch offices, at least 15 working days prior to the next premium due date.
Download SI Form

Debit card

You can now sign up for standing instructions directly on your bank account through your debit card. (Standing Instructions need to be set 15 days prior to the premium payment date

Register Now

e-NACH (National Automated Clearing House)

National Automated Clearing House (NACH) is an electronic payment facility available through National Payments Corporation of India (NPCI). Download the NACH standing instructions form and submit the filled form at any of TATA AIA Insurance Company Ltd. branch offices. To know more on NPCI visit website (Standing Instructions need to be set 15 days prior to the premium payment date)

Download NACH Form

Cheque or

The most usual and convenient way to pay your renewal premium is through cash or cheque at our Branch offices, located across the country

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Paying your premium has become easier and come closer home! Pay renewal premium at your local State Bank of India branch by cheque, demand draft or cash.

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Enjoy the convenience of paying your premium amount in cash at your neighborhood Suvidhaa outlets located across India. You can now pay your renewal premium payment in cash upto Rs.49999/-.

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Go ahead and pay your renewal premium by cheque, DD or Cash at your nearest CAMS-authorized service centre as well.

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Another option to pay your renewal premium is by visiting IndusInd Bank. Walk into the nearest IndusInd Bank branch to pay your renewal premium in local cheque, demand draft, or cash. On payment, you will receive an acknowledgement copy receipt, with a stamp from IndusInd Bank.

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AP Online is the official portal, and a digital gateway for the Government of Andhra Pradesh to offer multiple services through a single window, to its citizens.

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Enjoy ease and convenience of paying your Tata AIA Life Insurance premiums at any of the cash counters in branches of Axis Bank.

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Common Service Centres

Renewal premium payment is convenient now. Pay your Tata AIA Life Insurance premiums at any of the Common Services Centers (CSC) outlets. You can now pay your renewal premium payment in cash upto Rs.49999/-

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Asked Questions

What is renewal premium?

Renewal premiums are the subsequent premiums that are paid by the policyholder to the insurer in order to keep the policy in operation, and avail the benefits of the policy accordingly.

What are the premium payment options available?

There are various convenient options to make the premium payments 

  • Various Online Payment Options (Net banking /Credit Cards/Debit Cards/Paytm/Wallets etc.) 
  • Mobile apps - PAYTM, HDFC PAYZAP,JIO  MONEY & Amazon Pay 
  • Payment through Bank site using 'Bill Pay'
  • Payment to our Banking Partner - State Bank of India/ Axis Bank /IndusInd Bank at their branches
  • Payment at the Retail Outlets (Suvidhaa,Andhra Pradesh Online ,Common Service Centres)
  • E-Mandate \ NACH \ Online Standing Instruction through Credit Card - Visa Master and American Express card are accepted for premium payments 
  • Branches - At all Tata AIA Life Insurance Company Ltd. branches locations 
  • IVR- You can call our Customer Care number and make payment through our IVR

 You can get more information about the Premium Payment options by watching the video. Click here

How can I enroll for Standing Instruction facility on my Credit card or Bank Account?

Its a simple process. In this process, premium will be transferred from your credit card/bank account on due date To enroll


  • Visit go to ‘Customer Service’ menu and select ' Set Standing Instruction' 
  • Choose the option - Credit Card or Bank Account
  • Provide required details & proceed 
  • Login to Net banking or Debit card details & approve

Kindly ensure you register 7 days before due date to ensure your standing instruction is ready for execution on due date.

When will the premium be debited from my account if I opt for the Standing Instruction facility?

If you have opted for the Standing Instruction facility, the instruction is sent to your Bank 7 days in advance and the premium will be debited on due date.

Can I pay the premium online or at counters in case my Standing instruction facility is still pending?

Yes. Premium can be paid through various premium payment option during the pendency of the mandate. Click here to pay right away