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This Privacy policy covers the following
Collection of Personal Information including Sensitive personal Data or Information.
Use of Your Personal Information.
Disclosure of Personal Information.
Protection of Your Personal Information.
Information Retention
Reasonable Security Practices and Procedures
Changes to Our Privacy Policy
Definitions Used in this Policy
Cookie Policy
We and our authorized third parties may collect different types of Personal Information and Sensitive personal Data or Information, as required under laws and regulation and also based on your desire to invest in our insurance products and services and our business relationship with you.
This Personal Information and Sensitive personal Data or Information collected, handled and dealt by us may include, amongst other things:
Information that allows TALIC to provision desired insurance product and to communicate with you and comply with current legal and regulatory requirements. This information may include but not limited to:
Personal Information: Your name, Age, Gender, Date of Birth, Photographs, Password to TALIC Customer Portal, information relating to our Know Your Customer (KYC) Obligations, Nationality, Educational Qualification, Occupation, Avocation, Employment details, Criminal record, Aadhar Card and any other information which is capable of identifying you.
Contact Information: Your address, Telephone numbers, Email id etc.
Financial Information: Details pertaining to your bank account, credit/debit cards, Payment Instruments, Annual Income, Investment/Savings, Income Tax (PAN Card, Form 16 etc.)
Health Information: Your Height, Weight, Illness/diseases, Medical Test Reports etc.
Other Information: Any Information contained in documents used as proof of Identity and proof of address, proof of age, proof of income that may help to provide, improve and maintain our products and services which may ultimately be beneficial to you. Biometric information that measures and analyses human body characteristics (such as fingerprints, eye retinas and irises, voice patterns, facial patterns, hand measurements and DNA) for authentication purposes. Other Information may be collected in the form of various surveys which you agree to participate in or provide other feedback to us regarding our products or services; when you register to receive news or public policy updates or when you apply for a job through our website; subscription enquiries through our web site.
In case you do not provide your information or consent for usage of personal information or later on withdraw your consent for usage of the personal information so collected, TALIC reserves the right to discontinue/cancel the insurance policy /services for which, the said information was sought.
The Personal Information and Sensitive personal Data or Information that we collect from you is held in accordance with applicable laws and regulations in India. It may be used by us for a number of lawful purposes connected with our business operations and functions, which include but not limited to:
We may disclose and/or transfer your Personal Information and/or Sensitive personal Data or Information at times to third parties both inside or outside of India’s geographic area, subject to contractual restrictions regarding confidentiality and security in line with applicable data protection laws, rules and regulations for servicing your policy or in terms of scope of this Privacy Notice. We may disclose and/or transfer your information to:
Any Personal Information including Sensitive Personal Data or Information may be required to be disclosed to any third party by us by an order under the law for the time being in force.
If a customer does not wish to provide the Personal Information requested or the consent for use of her Personal Information or later withdraws the consent for use of the Personal Information collected, TATA AIA Life Insurance reserves the right not to provide services or to withdraw the services for which the information was sought/collected from the customer.
We shall take reasonable steps to ensure that the personal information and/or Sensitive personal Data or Information pertaining to you is stored in a secure environment protected from unauthorized access, modification or disclosure.
We maintain information pertaining to you in our business records as per current regulatory requirements. TALIC shall retain your personal Information for as long as required to provide you with services or otherwise required under the law.
TATA AIA Life Insurance will retain information about its customers for as long as it is necessary to fulfil the purpose for which such information was collected or as may be required to comply with the internal TATA AIA Life’s Insurance policies or as is otherwise required under any law in force from time to time.
TATA AIA Life Insurance uses reasonable and appropriate techniques and processes to protect Personal Information.
TATA AIA Life Insurance is committed to implement physical, electronic, and procedural safeguards to protect customer Personal Information against loss, misuse, damage and unauthorized access, modification or disclosure. TATA AIA Life Insurance continuously reviews and enhances TATA AIA Life’s Insurance security policies and security measures to consistently maintain a high level of security.
We maintain information pertaining to you in our business records as per current regulatory requirements.
We reserve the right to update this Policy every 3 years or as necessary from time to time. Please check our websites periodically for changes to this Privacy Policy as we shall update such changes as soon as possible. Users may note that such change of policy shall be effective from date of announcement by TALIC and not from the date of posting on the site.
"Personal information" means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person "Sensitive personal data or information" of a person means such personal information which consists of information relating to:-
Cookies are small text containing small amounts of information which are downloaded and may be stored on any of your web browsers or internet enabled devices (e.g. your computer, smartphone or tablet) that can later be read by the server - like a memory for a web page.
Tata AIA Life Insurance may use cookies and other tools on the website. By continuing to use the website, you are agreeing to us placing cookies on your computer. The information collected (including but not limited to: your IP addresses (and domain names), browser software, types and configurations of your browser, language settings, geo-locations, operating systems, referring website, pages and content viewed, and durations of visit) will be used to ensure operation of the website and enable you to log in securely, for compiling aggregate statistics on how our visitors reach and browse our websites for web enhancement and optimisation purposes, and to help us understand how we can improve your experience on it.
The cookies also enable our website to remember you and your preferences, and tailor the website for your needs. Advertising cookies will allow us to provide advertisements on our websites that are as relevant to you as possible, e.g. by selecting interest-based advertisements for you, or preventing the same advisement from constantly reappearing to you. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy.
For further queries related to your Personal Data processing, please contact our Data Protection Officer at dataprivacyofficer@tataaia.com. Your privacy matters to us, and we are here to assist with any concerns you may have.
This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in favour of any user or viewer of www.tataaia.com & www.italic.co.in or on behalf of any other party.
Users and viewers are informed that by using the website, they are deemed to have consented to the collection and use of information by www.tataaia.com and www.italic.co.in as stated in this privacy policy.
The website is maintained by Tata AIA Life Insurance Company Limited. Please check your personal details and the Policy provisions carefully.
Should you have any queries or grievance, please contact your agent or contact Us at the address mentioned below.
Mon - Sat | 10 am - 7 pm IST
1-860-266-9966 For India only
+91-80-67603700 For NRI
Mail Us customercare@tataaia.com
Tata AIA Life Insurance Co. Ltd.
14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai – 400013