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About Online Doctor Consultation

We understand just how important it is to get the right medical advice at the right time, now more than ever.Tata AIA Life Insurance has partnered for ‘Online Doctor Consultation’ to provide fast and easy access to healthcare specialists, at your fingertips.

Through this service, you can get:

  •    Specialized assistance for COVID-19 and related illness
  •    Easy online and on-call access
  •    Advice without leaving the safety of your home
  •    Upto 4 consultations per month for 3 months

Please provide your consent below to avail this service

I would like to avail this service
Please note:
1. Tele-Consultation is available to existing customers of Tata AIA Life Insurance as an optional feature
2. Once the coupon code is generated, same code can be used up to 3 months


  • This feature is available only for active policies of existing customers. It is the customer’s sole discretion to avail Tele-Consultation and to follow the advice suggested by service provider.
  • All medical-related dealing will be directly with Service Provider and not with Tata AIA Life Insurance.
  • This feature can be discontinued or service provider may be changed at any time at Tata AIA Life Insurance’s discretion.
  • This feature is provided by a third party service provider and Tata AIA Life Insurance shall not be liable for any liability arising due to customer opting to avail this feature.
  • Tata AIA Life will not share any data with the third-party expert and the third-party expert will not share any data with Tata AIA Life Insurance at any point of time.

Thank you for your confirmation. Your unique Coupon Code is .
Click here and enter the unique coupon code to complete your registration.

Follow below steps to avail this service post registration:

1. Click on the link sent through SMS to download the Practo app
2. Enter your mobile number and validate through OTP
3. Select the specialization (like General Physician or COVID consultant)
4. Choose mode: Video, Audio or Chat
5. Begin the consultation

Thank you for your interest, however your policy doesn’t meet the criteria to avail this service..

Customer Service

For any assistance, you can connect with PRACTO team on the contact details mentioned below:

Team will respond within 2 hours from the requested time.

Mon - Sat | 9 am - 8 pm IST