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Family is everything. In your difficult moments when you are grieving the loss of a loved one, we ensure that we make the death claim process as simple and seamless as possible.
Mandatory documents
Claimant's statement Download Death Claimant Statement in other Language
Photo identification proof
Current address proof
Cancelled cheque
(ensure name and account number is printed on cancelled cheque with copy of bank passbook / bank statement)
Death certificate
(Issued by a local government body like Municipal Corporation / Appropriate Authority)
Original policy document
Proof of legal title to the claim proceeds
(in case of no nomination (e.g. legal succession paper)
Cause of death – related document
(Please refer to the documents required based on manner of death)
For NRIs Customers
FATCACRS self-certification forms—Non-Individual
Note: We may ask for other documents, which is required on a case-by-case basis.
Additional Mandatory documents based on manner of death
Medical/nature of death
Attending physician's statement
Medical records (admission notes, discharge/death summary, indoor case papers, test reports etc. if applicable)
For accidental or unnatural death
Attending physician's statement
Copy of the First Information Report (FIR) or Panchanama/Police complaint
Copy of the postmortem report (Autopsy report) & Viscera report, if performed
Copy of the Final Police Investigation report (FPIR) or the charge sheet
FOR EXISTING POLICY 
FOR NEW POLICY 
