Tata AIA Health Buddy – Your Digital Guide for Health Support

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Tata AIA Health Buddy – your reliable partner, always by your side to support you through health emergencies and everyday wellness needs. This program offers you a wide range of services with greater savings, all easily accessible in one place through the Tata AIA Life Insurance app.

Whether you're opting for teleconsultations, ordering medicines from the comfort of your home, or seeking a medical second opinion program during critical illnesses, Tata AIA Health Buddy provides comprehensive support every step of the way.

Unlimited Teleconsultations: Get 24/7 access to general physicians and consult specialists in over 24 fields¹. Whether it’s routine advice, minor illness or expert opinions, you can count on seamless medical support from the comfort of your home.
Medical Second Opinion (MSO) and More: For those dealing with critical illnesses like heart disease, cancer, or chronic liver disease, this program offers medical second opinions, ongoing case management, health concierge services, tailored wellness plans, including fitness and diet consultations, and other additional services

With Tata AIA Health Buddy, expert guidance, premium care, and savings are always at your fingertips. This comprehensive program ensures you’re supported at every step of your healthcare journey.

Services Under MSO

1. Medical Second Opinion (MSO)

Gain access to expert opinions from renowned specialists during critical illnesses to confirm diagnoses and explore the most effective treatment plans tailored to your needs.

2. Ongoing Case Management

Benefit from ongoing support to monitor your progress, ensuring consistent quality care throughout your medical journey. A dedicated case manager oversees your treatment, offering personalised guidance every step of the way.

3. Health Concierge

Simplify complex healthcare processes with comprehensive concierge services, including assistance with appointments, hospital recommendations, and more. Additionally, enjoy support for diagnostic bookings, pharmacy & vaccinations at home (user paid), and access to ambulance and nurse services at home (user paid).

We also provide healthcare equipment rentals for critical care needs, such as ICU beds, airway management, and ventilator accessories (user-paid).

4. Wellness Support

Enhance your recovery and overall health with fitness expert consultations &diet counselling sessions, customised to your condition.

With Tata AIA Health Buddy, these services are designed to provide holistic care, ensuring peace of mind and optimal health outcomes.

Specialities Covered in the MSO Program

MSO program offers comprehensive support for managing critical medical conditions. The following medical conditions are covered under the program, ensuring specialised care for your health needs:

1. Cancer or Suspected Cancer

2. Cardiac (Heart Conditions):

Ischemic Heart Disease
Valvular Diseases (e.g., Aortic Stenosis, Mitral Valve Prolapse)
Heart Failure (Congestive, Diastolic, Right Heart Failure)
Arrhythmias (e.g., Atrial Fibrillation, Ventricular Tachycardia)
Congenital Anomalies (e.g., VSD, PFO)
Hypertrophic Cardiomyopathy
Right Ventricular Dysplasia
Heart Malignancies (e.g., Myxoma)

3. Chronic Liver Disease

4. Kidney Disorders

5. Chronic Gastroenterological Conditions

6. Cardiovascular, Neurological Conditions

7. Ongoing Orthopaedic Issues

8. Haematological Disorders

9. Rheumatological Conditions

10. Metabolic and Endocrine Disorders

11. Ear, Nose, and Throat (ENT) Conditions

Steps to Avail Health Buddy Program

Step 01

Start by installing the Tata AIA Life Insurance App on your device.

Step 02

Step 03

Activate your health & wellness card to unlock exclusive benefits.

Step 04

Avail services by clicking on the Tata AIA Health Buddy card.

Step 05

Start using required eligible service to simplify your healthcare needs and enjoy the perks.

Disclaimer
- Second Opinion / Personal Medical Case Management / Medical Consultation is available to eligible customers of Tata AIA Life Insurance. These services are optional. It is the customer’s sole discretion to avail the services and to follow the treatment path suggested by the Service Providers. All medical-related services will be directly provided by the Service Providers and not by Tata AIA Life Insurance. It is available only for Life Assured of active policies for select products/riders. Availing this feature grants permission to service providers to contact the customer about Second Opinion / Personal Medical Case Management / Medical Consultation. These Services shall be subject to the availability of the Service Provider. Tata AIA Life Insurance shall not be liable for any liability arising due to customer opting to avail this feature from the Service Providers. This feature can be discontinued, or service provider may be changed at any time at Tata AIA Life Insurance’s discretion.
- Tata AIA Health buddy comprises of Second Opinion / Personal Medical Case Management / Medical Consultation
- L&C/Misc/2025/Jan/0028

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