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FOR EXISTING POLICY
FOR NEW POLICY
Follow below steps to avail this service post registration:
1. Click on the link sent through SMS to download the Practo app
2. Enter your mobile number and validate through OTP
3. Select the specialization (like General Physician or COVID consultant)
4. Choose mode: Video, Audio or Chat
5. Begin the consultation
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Disclaimers
- This feature is available only for Life Assured of active policies. It is the customer’s sole discretion to avail Tele-Consultation and to follow the advice suggested by service provider.
- All medical-related dealing will be directly with Service Provider and not with Tata AIA Life Insurance.
- This feature can be discontinued or service provider may be changed at any time at Tata AIA Life Insurance’s discretion.
- This feature is provided by a third party service provider and Tata AIA Life Insurance shall not be liable for any liability arising due to customer opting to avail this feature.
L&C/Misc/2021/Jul/0330
Customer Service
For any assistance, you can connect with Practo team on contact details mentioned below.
- Call: 080 4568 3291 (9AM to 8PM (Monday to Saturday)
- Email: corporateconcierge@practo.com
- Team will respond within 2 hours from the requested time.
