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EPFO Claim Status Online: The Complete Guide

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Checking EPFO claim status helps employees track the progress of their EPF withdrawal, pension applications, or account transfer requests after submission. Members can monitor updates through online and offline methods using platforms such as the UAN portal, UMANG App, SMS, and missed call services. Keeping track of the claim status allows members to identify delays, verify processing updates, and take required action if any issue occurs during the claim process. This article explains how to check EPFO claim status online and offline.

What is EPF?

The Employees Provident Fund is a retirement scheme introduced by the Government. According to the scheme, the employee and employer will contribute 12% of their basic salary and dearness allowance separately, if applicable to the fund, for the benefit of the employee. When the employee plans to join a new company, the EPF balance can be transferred to the new employer for continuing the benefits. The EPFO will settle the accumulated fund with interest earned after retirement. However, employees can withdraw a certain percentage of the fund before retirement. The employee can make an EPF claim online and view its status for settlement at any time.

Prerequisites required for EPFO claim status check online

Before checking your EPFO claim status online, keep the required details ready to access accurate claim information. These details help EPFO identify your account and display the latest update related to your claim request.

The following information is required:

Universal Account Number (UAN): Your UAN is required to access your EPF account details and track claim-related updates.
EPFO regional office details: The regional office information helps identify the authority handling your EPF account.
Employer details: Details of your current or previous employer may be required for verification purposes.
Extension code: If applicable, the extension code linked with your EPF account should be available while checking claim details.

Keeping these details ready makes the claim tracking process more convenient through the EPFO portal.

How to check the online EPFO claim status?

There are two online methods to check the EPF claim status.

EPFO Portal
UMANG mobile application

The employee has to raise a request through the EPFO to withdraw the funds from the account. While the request is getting processed, the employee can view the status. Let us understand the steps to check the EPFO claim status for the two methods.

EPFO Portal

The online EPFO login claim status is a simple, easy, and less time-consuming process.

Visit the EPFO web portal.
Click on the 'Services' tab in the left-hand corner.
From the drop-down menu, choose the 'For Employees' option.
Click on 'Know Your Claim Status'.
On the following page, click on the option, 'Click here to get redirected to the passbook application'.
Provide the UAN, Password, and Captcha.
After successful login, click on the 'View Claim Status'.

UMANG mobile application

Employees can also utilise the UMANG mobile application to check EPFO claim status online.

Download the UMANG mobile application. It is available on both the iOS and the Android platforms.
Log in to the EPFO account. There are two options, the MPIN and the 'Login with OTP'.
If the employee has registered on the online platform and has the MPIN, they can provide that and proceed.
When the 'Login with OTP' is selected, OTP will be sent to the registered mobile number. The employee can log in to the EPFO account by providing the OTP.
The application further gets redirected to the main page of the EPFO portal.
Choose 'Employee Centric Services'.
Select the 'Track Claim' option.
The application will display the necessary EPFO track claim status.

EPFO online claim tracking is one of the simplest processes to track the claim status. It takes only a few minutes to view the status if there is a stable internet connection.

What are the different types of EPF claim forms?

Different EPF claim forms are used based on the purpose of withdrawal, transfer, pension request, or settlement. The suitable form depends on factors such as employment status, service period, and reason for applying.

Form 13 for EPF transfer
Form 13 is used when employees change jobs and want to transfer their accumulated EPF balance from the previous account to a new EPF account.

Form 14 for life insurance policy payment
Form 14 is used to make payments towards a life insurance policy through EPF-related provisions.

Form 31 for advance withdrawal
Form 31 is used when members want to apply for partial or advance withdrawal from their EPF account for eligible purposes.

Form 10D for pension claim
Form 10D is used to claim pension benefits under EPS when eligible members meet the required conditions.

Form 20 for nominee claim
Form 20 allows nominees or legal heirs to claim the EPF amount after the death of an EPF member.

Form 10C for pension-related benefits
Form 10C is used to claim scheme certificates or withdrawal benefits under the Employees’ Pension Scheme.

Common issues during EPF claim and how to fix them

The following are a few issues during EPF claim, and steps to fix them:

Claim status shows settled but amount is not credited

If your EPF claim status shows “Settled” but the amount is not received, the issue may be related to bank processing or incorrect details.

Wait for around 2–3 working days, as NEFT transfers may take time to reflect.
Check whether the submitted bank account details are correct.
Log in again and review the updated claim status.
If the payment fails, the status may change from “Settled” to “Returned”.
Update the bank details and submit the claim again if required.

EPF claim gets rejected

EPF claims may be rejected due to incorrect information, missing documents, or incomplete records.

If there is a name mismatch, submit a Joint Declaration Form to update EPFO records as per Aadhaar details.
If the “Date of Exit” is missing, request the previous employer to update it or modify it through the EPFO portal if eligible.
If Form 10C is rejected due to missing certificates, check whether the required service criteria are completed before applying again.

What are the possible EPFO claim status stages?

After submitting an EPF claim request, members may see different status updates while tracking their application. Each status indicates a specific stage of processing and helps understand whether any further action is required. The table below explains common EPFO claim statuses and their meaning.

EPFO claim status	What it means	Expected timeline or action
Payment under process	This status indicates that the claim has been approved and EPFO is initiating the payment process to the registered bank account.	The amount is generally processed within 2–3 working days after approval.
Settled	This means EPFO has completed the claim process and sent the payment through NEFT to the member’s bank account.	Members should check their bank account within 1–3 days for the credited amount.
Pending at employer	This status appears when the employer’s verification or digital approval is still pending before the claim can move forward.	The claim may remain pending until the employer completes the required action.
DA or AO pending	This means the claim is under review by the Dealing Assistant (DA) or Accounts Officer (AO) at the EPFO office.	The review process may take around 3–7 working days depending on verification requirements.
Rejected	This status indicates that the EPFO claim request has not been approved due to issues such as incorrect details, missing documents, or verification problems.	Members should check the remarks section to understand the reason and take corrective action before applying again.

Understanding these stages helps members track their EPF withdrawal progress and identify whether the claim is moving normally or requires attention.

How to check PF claim status offline?

Members can also check their EPFO claim status without using online platforms. The following offline methods are available:

Through missed call
Members can give a missed call to 9966044425 from their registered mobile number linked with UAN. After verification, EPFO sends claim or account-related details through SMS.

Through EPFO helpline
Employees can contact the EPFO customer care number 1800 118 005 to know their claim status. Keeping the UAN or PF account details ready helps during verification.

Through SMS
Members can send an SMS from their registered mobile number to 7738299899 in the format:

EPFOHO UAN

Available language codes include:

Language	Code
English	ENG
Hindi	HIN
Marathi	MAR
Tamil	TAM
Telugu	TEL
Bengali	BEN
Gujarati	GUJ
Kannada	KAN
Punjabi	PUN
Malayalam	MAL

Conclusion

The EPF track status helps employees stay updated about their EPF withdrawal, pension requests, and transfer applications. Using platforms like the UAN portal, UMANG App, and offline services makes it easier to monitor claim progress. Understanding required documents, claim forms, and common issues can help avoid unnecessary delays. Regularly checking updates and maintaining correct account details supports smoother claim processing and better management of EPF-related benefits.

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Should I seek the employer's approval for filing EPF claims?

No, the employer's approval is not mandatory or required for making the EPF claim.

What is the difference between Form 19 and Form 10C?

Form 10C is filled for the pension withdrawal, and Form 19 is filled for claiming the PF final settlement.

How long does it take for a PF claim to be processed?

EPFO generally processes online PF claims within 7 to 20 working days. The timeline may vary based on KYC verification, employer approval, and office workload.

How do I know my PF withdrawal is approved?

You can check whether your PF withdrawal is approved by logging into the EPFO portal using your UAN details. Go to the claim status section to view the latest update. Members can also check their claim progress through SMS services or by giving a missed call to 9966044425 from their registered mobile number.

What to do if PF claim is pending?

If your PF claim is pending due to employer approval, contact your previous employer and request them to complete the required verification. If the claim is under EPFO review, wait until the verification process is completed and the amount is transferred to your registered bank account.

This blog is for information and illustrative purposes only and does not purport to any financial or investment services and do not offer or form part of any offer or recommendation. The information is not and should not be regarded as investment advice or as a recommendation regarding any particular security or course of action.
Please know the associated risks and the applicable charges, from your Insurance agent or the Intermediary or policy document issued by the insurance company.
Every effort is made to ensure that all information contained in this blog is accurate at the date of publication, however, the Tata AIA Life shall not have any liability for any damages of any kind (including but not limited to errors and omissions) whatsoever relating to this material.