Language

Call us

/content/dam/tataaialifeinsurancecompanylimited/navigations/new-call-us/Close.png

starFOR EXISTING POLICY

Have query on premium, payout or any servicing need?

Dedicated NRI Helpdesk:

Call Icon +91 22 6251 9966

Monday - Saturday | 10 am - 7 pm IST
Call charges apply

Plus IconFOR NEW POLICY

Want to buy a new policy online?

For Indian Residents

Call Icon +91 22 6984 9300

Give missed call for a call back:

Call Icon +91 11 6615 8748

Monday - Sunday | 8 am - 11 pm IST

Exclusively for NRIs

Initiate Internet Call

Data charges may apply

Give missed call for a call back:

call +91 11 4473 0242

Available All Days | 24 x 7

Back Arrow Icon
Close Button
Back Arrow Icon
Close Button

Need assistance in choosing the right insurance plan? Get a call from our Expert.

Need assistance in choosing the right insurance plan?Get a call from our Expert.

+91 dropdown arrow

Select Plan dropdown arrow
  • Term plans
  • Saving plans
  • Wealth plans
  • Retirement plans
  • I don't know/I need help

TATA AIA Life Insurance Co. Ltd will send you updates on your policy, new products & services, insurance solutions or related information. Select here to opt-in. T&C apply.

How To Cancel A Life Insurance Policy?

In most cases, cancelling your life insurance policy is easy – you only need to stop paying your premiums, which will lapse your policy. However, other options, like selling your policy or surrendering life insurance, are also worth considering.

Life insurance is bought to secure your family’s financial future. However, there are some instances where you may feel your policy no longer fulfils your primary needs. In these cases, cancelling or surrendering your policy may be the best option.

Read on to find out how to cancel your life insurance policy or even opt for other alternatives!

Steps to Cancel/Surrender Your Life Insurance Policy With Tata AIA

     

  1. To cancel/surrender your life insurance policy using any of the stated methods, you must contact us via phone or email.
  2. You can download your Surrender Request Form from our website under the ‘Policy Servicing Forms’ drop-down.
  3. If you are switching to another insurer or to another life policy, only cancel your policy when the other plan has been agreed upon to ensure continued coverage.

Ways To Cancel Your Life Insurance

 

  • Cancel Within the Free Look Period

    If you have any immediate regrets or buyer’s remorse, you can always cancel your life insurance policy within the free-look period and get a full refund. It is typically 15 - 30 days with Tata AIA.

  • Surrendering a Life Insurance Policy

    If you are well past the free-look period and want to cash out your policy, then surrendering your life insurance may be your next best option in case of a permanent or a whole life policy.
     

    As you pay your premiums, your life insurance plan will accumulate a cash value that can be borrowed, withdrawn or even used to pay your premiums. The surrender value is the cash amount paid to you if you cancel your life policy before it matures.
     

    Generally, insurers only pay out the surrender value if you have held your policy for a certain number of years – typically 3 - 5 years. According to the IRDAI, life insurance companies can not charge surrender fees if you surrender your policy after five years.

    [Also Read:
    Want to Surrender Your Term Insurance Plan? Here’s How You Can Do It]
     

  • Life Settlement: Selling Your Life Insurance Policy

    Life Settlement: Selling Your Life Insurance Policymplicated as you will need to find reputable brokers/investors, and they may expect commissions for selling your life policy. This process is also called a life settlement.
     

    The cash payment received for selling a policy is usually more than the surrender value but significantly less than the death benefit. Most often, investors like banks or other financial institutions take ownership of the policy and become the beneficiaries.
     

    This means they can sell the policy to another person without telling you, retain ownership, and keep paying premiums until the policy matures. If you pass away, they will get the death benefit payout.
     

    This can be a viable option if you are older, do not have any life-threatening illnesses and need a cash payout in case you have not been able to save enough for retirement.
     

    [Also Read: How to Sell a Term Life Insurance Policy In India?]

Cancelling a Term Life Insurance Policy – Let Your Policy Lapse

Cancelling term life insurance policies is fairly easy – Stop paying your premiums and let them lapse. When this happens, most insurers will automatically terminate your policy. There are usually no fees or penalties for cancelling a term insurance policy.

Any premiums paid will also be refunded if you cancel during the free look period of 15 - 30 days.

If you change your mind, you can always revive your policy within the revival period – 2 years from the last premium payment, or you can even buy a new Tata AIA term insurance policy that better suits your needs.

Alternatives to Cancelling Life Insurance

In most cases, people cancel life insurance policies when they can no longer afford them. Here are some ways to retain coverage and ownership of your policy rather than cancelling your term life insurance policy:
 

  • Choose a Reduced Paid-Up Option: This feature is primarily available in Term Return of Premium (TROP) and whole-life plans. It allows you to retain insurance coverage while paying lower or no premiums using your accumulated cash value in exchange for a lower death benefit.
    This feature is only applicable if your policy has acquired a surrender value. You must inform your insurer if you want to activate this feature. If you stop making payments without prior agreement, your policy could lapse.
  • Use Your Policy’s Cash Value Pay Premiums: If you have a whole life or permanent policy, you can use its accumulated cash value to pay your premiums until you can afford to pay them yourself. This will keep your death benefit intact and still offer life insurance coverage.
  • Lower Your Coverage Amount: Most life insurers will allow you to lower your sum assured amount at least once during the policy’s term. We advise contacting your insurer to know if this is possible before you cancel your life insurance.
  • Ask for a New Medical Exam: You could qualify for lower premiums if you have quit smoking, drinking, lost weight or have made other lifestyle changes to improve your health.

The terms and conditions associated with these suggestions can vary across insurers. We advise that you ask them about these alternatives before a policy purchase to ensure you can still retain life insurance coverage if you ever hit a financial slump.

When Should You Cancel Your Life Insurance Policy?

 

  • You Found a Better Deal: In cases where you have found another policy that better suits your financial goals and coverage needs, it may be best to cancel your current policy and opt for another life insurance plan.
  • You Have Paid Off Your Debts/Loans Early: If you bought a term plan to cover the period of your loan payments and paid off your loans sooner than expected and no longer need the coverage, cancelling your term life insurance policy to save on premium payments may be a viable option.
  • You Cannot Afford the Premiums: If this is the case, using any of the methods stated in the previous section can help lower your premiums. However, in more extreme cases, you may just have to cash out or cancel your life insurance policy.  
  • Your Financial Goals Have Changed: Your goals may have changed with a new life event or milestone, and you may find that other insurance products do a better job of fulfilling your needs.
    For example, if you have a term insurance policy, cancelling or exchanging it with a whole life policy can be a better solution to secure your family.

Conclusion

Life can be unpredictable, and you may need to fall back onto spending on only the essentials during certain life stages. When this happens, cancelling your life insurance policy or cashing out to get immediate funds may be your best option.

To ensure you are making the best choice, take the time to evaluate your options and discuss any alternative strategies with your insurer if you still want to retain your life insurance coverage but cannot afford the premiums.

Get 1 Crore Life Cover + 7% Digital Discount on Year 1 Premium

+91 dropdown arrow
  • +93 Afghanistan

TATA AIA Life Insurance Co. Ltd will send you updates on your policy, new products & services, insurance solutions or related information. Select here to opt-in.


 

Looking to buy a new insurance plan?

Our experts are happy to help you!

+91

Select plan
  • Term plans
  • Saving plans
  • Retirement plans
  • Wealth plans
  • I don't know/I need help

TATA AIA Life Insurance Co. Ltd will send you updates on your policy, new products & services, insurance solutions or related information. Select here to opt-in

People Like You Also Read

Is Term Insurance Valid Outside India? | Tata AIA Blogs
Read More
Term Insurance Age Limit - Minimum & Maximum Age for Term Insurance
Read More
Term Insurance Without Income Proof: Is It Possible? | Tata AIA Blog
Read More
Term Insurance Eligibility: Criteria for Buying Term Insurance in India
Read More
Term Insurance Surrender Policy - Everything You Need to Know
Read More
Why Term Insurance is Important? - Top 7 Reasons
Read More
Thinking About Surrendering Your Insurance Plan in the Final Phase? Think Again!
Read More
How to Increase Your Coverage with Life and Term Insurance Riders?
Read More
What Happens if You Stop Paying Life Insurance Premiums?
Read More
What is a Reduced Paid-Up Term Insurance Policy Option?
Read More

People Like You Also Read

Is Term Insurance Valid Outside India? | Tata AIA Blogs
Read More
Term Insurance Age Limit - Minimum & Maximum Age for Term Insurance
Read More
Term Insurance Without Income Proof: Is It Possible? | Tata AIA Blog
Read More
Term Insurance Eligibility: Criteria for Buying Term Insurance in India
Read More
Term Insurance Surrender Policy - Everything You Need to Know
Read More
Why Term Insurance is Important? - Top 7 Reasons
Read More
Thinking About Surrendering Your Insurance Plan in the Final Phase? Think Again!
Read More
How to Increase Your Coverage with Life and Term Insurance Riders?
Read More
What Happens if You Stop Paying Life Insurance Premiums?
Read More
What is a Reduced Paid-Up Term Insurance Policy Option?
Read More

Tata AIA Life Insurance

A joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA),  Tata AIA Life Insurance  is one of the leading life insurance providers in India. We post everything you need to know about life insurance, tax savings and a variety of lateral topics such as savings and investments in this space. You can access and read a host of different blogs, articles and pages at the Tata AIA Life Insurance Knowledge Center or get in touch with us with any queries or questions!

View all posts by Tata AIA Life Insurance

Frequently Asked Questions

Do I get my money back after cancelling my life insurance?

This will depend on the type of life insurance policy you have. For exmaple, if you cancel a term life policy, you will be paid back any of your premium payments. You only get a refund if you cancel within the free-look period.

For permanent or whole-life policies, you may receive a surrender benefit if you have held your policy for more than 3 years and have built up enough equity or cash value.

How are surrender values calculated in life insurance?

The surrender value is the total premiums paid minus the charges levied by your insurer mid-term. However, this is not a blanket calculation. Your cash surrender value will depend on your guaranteed1 surrender value and the special surrender value.

So, you must know what they are and how they differ:

  •  Guaranteed1 Surrender Value: This is the cash value paid to you if you surrender your policy after 3 years. It is 30% of the premiums paid towards the plan, excluding the premiums paid for the first year and the additional costs paid towards riders# and bonuses2 you may have received.

  • Special Surrender Value: This comes in if you have opted for a reduced paid-up option and have surrendered your plan. It is calculated using the formula:
     

    Special Surrender Value = (Original Base Sum Assured * (Number of Premiums Paid/Number of Premiums Payable) + Total Bonuses Received) * Surrender Value Factor
     

    For example, you have your life insurance policy has a,
     

    • Sum assured of ₹5,00,000  
    • Annual premium of ₹30,000
    • With a policy term of 20 years.
       
  • If you stop paying premiums after 4 years, your accumulated bonus will be ₹60,000. The surrender value factor in the 4th year is 30% (the guaranteed surrender value). Your special surrender value will be:

    (5,00,000 * (4/20) + 60,000) * (30/100) = ₹48,000

What is the difference between surrender value and cash value?

The surrender value is the amount of money you receive from the insurer when you discontinue your policy after holding it for a minimum of 3 years. The cash value is the equity you have accumulated in a life insurance policy.

Generally, the surrender value equals the cash value minus the surrender charges you surrender your life insurance policy.

Disclaimers

  • Insurance cover is available under the product.
  • The products are underwritten by Tata AIA Life Insurance Company Ltd.
  • The plans are not a guaranteed issuance plan, and it will be subject to Company’s underwriting and acceptance.
  • For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale.
  • This blog is for information and illustrative purposes only and does not purport to any financial or investment services and do not offer or form part of any offer or recommendation. The information is not and should not be regarded as investment advice or as a recommendation regarding any particular security or course of action.
  • Please know the associated risks and the applicable charges, from your Insurance agent or the Intermediary or policy document issued by the insurance company.
  • Every effort is made to ensure that all information contained in this blog is accurate at the date of publication, however, the Tata AIA Life shall not have any liability for any damages of any kind (including but not limited to errors and omissions) whatsoever relating to this material.
  • Guaranteed/Guarantee: 1Guaranteed Returns/Payouts depend on Plan Option, Policy Term, Premium Payment Term and Age at entry
  • #Riders are not mandatory and are available for a nominal extra cost. For more details on the benefits, premiums and exclusions under the riders please refer to the Rider Brochure or contact our Insurance Advisor or visit our nearest branch office.
  • Bonus:2These bonuses are not guaranteed in nature. The Company may declare Cash Bonus rate annually in advance. The Cash Bonuses if declared, will be applicable provided all due premiums have been paid.