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How To Cancel A Life Insurance Policy?

In most cases, cancelling your life insurance policy is easy – you only need to stop paying your premiums, which will lapse your policy. However, other options, like selling your policy or surrendering life insurance, are also worth considering.

Life insurance is bought to secure your family’s financial future. However, there are some instances where you may feel your policy no longer fulfils your primary needs. In these cases, cancelling or surrendering your policy may be the best option.

Read on to find out how to cancel your life insurance policy or even opt for other alternatives!

Ways To Cancel Your Life Insurance

Here are some simple ways on how to cancel life insurance policy:
 

  • Cancel within the free look period

    If you have any immediate concerns / queries, you can may always reach out to us or decide on cancellation of your life insurance policy within the free-look period.
    Freelook cancellation is available within 30 days from the date of receipt of the policy documents, subject to applicable charges.

  • Surrendering a life insurance policy

    In the case of a permanent or whole life insurance policy, surrendering your policy could be your next best option if the free-look period has passed.
     

    As you pay your premiums, your life insurance plan will accumulate a cash value that can be borrowed, withdrawn or even used to pay your premiums. The surrender value is the cash amount paid to you if you cancel your life policy before it matures.
     

    Generally, insurers only pay out the surrender value if you have held your policy for a certain number of years – typically 3 - 5 years. According to the IRDAI, life insurance companies can not charge surrender fees if you surrender your policy after five years.

Cancelling a term life insurance policy – let your policy lapse

Cancelling term life insurance policies is fairly easy – Stop paying your premiums and let them lapse. When this happens, most insurers will automatically terminate your policy. There are usually no fees or penalties for cancelling a term insurance policy.

Any premiums paid will also be refunded if you cancel during the free look period of 15 - 30 days.

If you change your mind, you can always revive your policy within the revival period – 2 years from the last premium payment. You can even buy a new Tata AIA term insurance policy that better suits your needs.

Alternatives to cancelling life insurance

In most cases, people cancel life insurance policies when they can no longer afford them. Here are some ways to retain coverage and ownership of your policy rather than cancelling your term life insurance policy:
 

  • Choose a Reduced Paid-Up Option: This feature is primarily available in Term Return of Premium (TROP) and whole-life plans. It allows you to retain insurance coverage while paying lower or no premiums using your accumulated cash value in exchange· for a lower death benefit.This feature is only applicable if your policy has acquired a surrender value. You must inform your insurer if you want to activate this feature. If you stop making payments without prior agreement, your policy could lapse
  • Use your policy’s cash value to pay premiums: If you have a whole life or permanent policy, you can use its accumulated cash value to pay your premiums until you can afford to pay them yourself. This will keep your death benefit intact and still offer life insurance coverage.
  • Lower your coverage amount: Most life insurers will allow you to lower your sum assured amount at least once during the policy’s term. We advise contacting your insurer to know if this is possible before you cancel your life insurance.
  • Ask for a new medical exam: You could qualify for lower premiums if you have quit smoking, drinking, or have made other lifestyle changes to improve your health, subject to policy terms.

The terms and conditions associated with these suggestions can vary across insurers. We advise that you ask them about these alternatives before a policy purchase to ensure you can still retain life insurance coverage if you ever face financial difficulty.

Steps to cancel/surrender your life insurance policy with Tata AIA

     

  1. To cancel/surrender your life insurance policy using any of the stated methods, you must contact us via phone or email.
  2. You can download your Surrender Request Form from our website under the ‘Policy Servicing Forms’ drop-down.
  3. If you are switching to another insurer or to another life policy, only cancel your policy when the new policy has been confirmed to ensure continued coverage.

When should you cancel your life insurance policy?

 

  • You Found a Better Deal: If you have found another policy that better suits your financial goals and coverage needs, it may be best to cancel your current policy and opt for another life insurance plan.
  • You Have Paid Off Your Debts/Loans Early: If you bought a term plan to cover the period of your loan payments and paid off your loans sooner than expected and no longer need the coverage, cancelling your term life insurance policy to save on premium payments may be a viable option.
  • You Cannot Afford the Premiums: If this is the case, using any of the methods stated in the previous section can help lower your premiums. However, in more extreme cases, you may just have to cash out or cancel your life insurance policy.  
  • Your Financial Goals Have Changed: Your goals may have changed with a new life event or milestone, or you may find other insurance products better suited to meet your needs.
    For example, if you have a term insurance policy, cancelling or exchanging it with a whole life policy can be a better solution to secure your family.

Conclusion

Some life stages may require you to spend only on the essentials due to unpredictable circumstances. When this happens, cancelling your life insurance policy or cashing out to get immediate funds may be your best option.To ensure you are making the best choice, take the time to evaluate your options and discuss any alternative strategies with your insurer if you still want to retain your life insurance coverage but cannot afford the premiums.


 

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Tata AIA Life Insurance

A joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA),  Tata AIA Life Insurance  is one of the leading life insurance providers in India. We post everything you need to know about life insurance, tax savings and a variety of lateral topics such as savings and investments in this space. You can access and read a host of different blogs, articles and pages at the Tata AIA Life Insurance Knowledge Center or get in touch with us with any queries or questions!

View all posts by Tata AIA Life Insurance

Frequently asked questions

  • Do I get my money back after cancelling my life insurance?

    This will depend on the type of life insurance policy you have. For example, if you cancel a term life policy, you will be paid back your premium payments, as per policy. You only get a refund if you cancel within the free-look period.

    For permanent or whole-life policies, you may receive a surrender benefit if you have held your policy for more than 3 years and have built up enough equity or cash value.

  • How are surrender values calculated in life insurance?

    The surrender value is the total premiums paid minus the charges levied by your insurer mid-term. However, other factors can also be considered while calculating surrender value. Your cash surrender value will depend on your guaranteed1 surrender value and the special surrender value.

    So, you must know what they are and how they differ:

    •  Guaranteed1 Surrender Value: This is the cash value paid to you if you surrender your policy after 3 years. It is 30% of the premiums paid towards the plan, excluding the premiums paid for the first year and the additional costs paid towards riders# and bonuses2 you may have received.

    • Special Surrender Value: This comes in if you have opted for a reduced paid-up option and have surrendered your plan. It is calculated using the formula:
       

      Special Surrender Value = (Original Base Sum Assured * (Number of Premiums Paid/Number of Premiums Payable) + Total Bonuses Received) * Surrender Value Factor
       

      For example, you have your life insurance policy has a,
       

      • Sum assured of ₹5,00,000  
      • Annual premium of ₹30,000
      • With a policy term of 20 years.
         
    • If you stop paying premiums after 4 years, your accumulated bonus will be ₹60,000. The surrender value factor in the 4th year is 30% (the guaranteed surrender value). Your special surrender value will be:

      (5,00,000 * (4/20) + 60,000) * (30/100) = ₹48,000

  • What is the difference between surrender value and cash value?

    The surrender value is the amount of money you receive from the insurer when you discontinue your policy after holding it for a minimum of 3 years. The cash value is the equity you have accumulated in a life insurance policy.

    Generally, the surrender value equals the cash value minus the surrender charges you surrender your life insurance policy.

  • Can we cancel term insurance within 30 days?

    Yes, you can cancel a term insurance policy within 30 days of receiving the policy document under the free look period. This period allows you to carefully review the policy terms and conditions, ensuring they meet your requirements. 

  • How much time does it take to receive a premium refund after cancelling a life insurance policy?

    Refunds are usually processed within 7 to 15 working days after cancellation, depending on the insurer’s policy and the mode of premium payment.

  • Is it possible to cancel a life insurance plan whenever I want?

    Yes, you can cancel anytime. However, refund eligibility and charges depend on whether you cancel during the free-look period or later.

  • When is the right time to discontinue a term life insurance policy?

    Discontinue only if your financial goals, dependents’ needs, or liabilities have reduced, and you no longer require the same coverage.

  • Can a life insurance plan be converted into an annuity?

    Some traditional life insurance plans allow conversion into annuities at maturity, offering regular income instead of a lump sum payout.

  • Is it allowed to cancel a policy before it gets issued?

    Yes, cancellation is allowed before issuance. The premium paid is refunded after deducting minimal administrative costs, if any.

  • What do surrender charges mean in life insurance?

    Surrender charges are deductions made when you end your policy before maturity, reducing the total amount you receive back.

  • Disclaimers

    • Insurance cover is available under the product.
    • The products are underwritten by Tata AIA Life Insurance Company Ltd.
    • The plans are not a guaranteed issuance plan, and it will be subject to Company’s underwriting and acceptance.
    • For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale.
    • This blog is for information and illustrative purposes only and does not purport to any financial or investment services and do not offer or form part of any offer or recommendation. The information is not and should not be regarded as investment advice or as a recommendation regarding any particular security or course of action.
    • Please know the associated risks and the applicable charges, from your insurance agent or the Intermediary or policy document issued by the insurance company.
    • Every effort is made to ensure that all information contained in this blog is accurate at the date of publication, however, the Tata AIA Life shall not have any liability for any damages of any kind (including but not limited to errors and omissions) whatsoever relating to this material.
    • Guaranteed/Guarantee: 1Guaranteed Returns/Payouts depend on Plan Option, Policy Term, Premium Payment Term and Age at entry
    • #Riders are not mandatory and are available for a nominal extra cost. For more details on the benefits, premiums and exclusions under the riders please refer to the Rider Brochure or contact our Insurance Advisor or visit our nearest branch office.
    • 2Bonus: These bonuses are not guaranteed in nature. The Company may declare Cash Bonus rate annually in advance. The Cash Bonuses if declared, will be applicable provided all due premiums have been paid.