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(Get all the policy-related
communication through WhatsApp)
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transactions are done by customers
through the self-service digital channels
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You may also mail us at
customercare@tataaia.comOr you can get in touch with us
1-860-266-9966
For Application & policy related queries (NRI customers only).
TATA AIA Life Insurance, Orchid Plaza, 4th Floor, Natakwala Ln, Borivali West, Mumbai, Maharashtra 400092
TIMINGS
Mon- Fri, 10AM - 6PM
Seat No.: 1 To 6,
Unit No.: GB–29), Ground Floor,
Pragya Accelerator,
Block No.: 15, Zone–1,
Road No.: 1C,
GIFT - Multi SEZ - PA,
Gift City, Gandhinagar - 382355, Gujarat
Mon to Fri: 9 am – 5 PM
17th Floor, 1701
Al Moosa Tower 2
Sheikh Zayed Road
Near Emirates Tower Metro Station
Dubai, UAE - Dubai
Mon to Fri: 10 AM - 3 PM
Our
Philosophy
At Tata AIA Life Insurance, we are committed to protecting our extended family—our customers, and to offer them the best-in-class services. Our Grievance Redressal Team comprises senior officials who are experts in the field, and come with years of experience to make the process simple and convenient . We are committed to resolving concerns promptly, and in a fair and transparent manner, with your best interests at heartmindful of customers’ interests. We also believe that complaints provide us greater insights into what the customers want, and help us in serving you better.
Customer
Feedback
We are obsessed to provide the best customer service to you! We seek to refine your experience with Tata AIA Life Insurance constantly and your valuable feedback on our products and services puts us on the right track.
Please do take out some time and provide your valuable feedback & suggestions to assist and help us in serving you better, always.
Disclaimer
*Individual Death Claim Settlement Ratio is 99.13% for FY 2023- 24 as per the latest annual audited figures.