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starFOR EXISTING POLICY

Have query on premium, payout or any servicing need?

Call us:

Call Icon 1860 266 9966

Dedicated NRI Helpdesk:

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Monday - Saturday | 10 am - 7 pm IST
Call charges apply

Plus IconFOR NEW POLICY

Want to buy a new policy online?

FOR NEW POLICY

Want to buy a new policy online?

For Indian Residents

Call Icon +91 22 6984 9300

All Days | 8 am - 11 pm IST

Give missed call for a call back:

call +91 11 6615 8748

All Days | 9 am - 9 pm IST

FOR NEW POLICY (NRIs)

Exclusively for NRIs

Initiate Internet Call

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Give missed call for a call back:

call +91 11 6921 6464

Available All Days | 24 x 7

Note: Consent is provided to Tata AIA Life Insurance Company Limited to contact you by calling/giving missed call to the above numbers.

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    • Home Contact Us - Tata AIA Life Insurance

    Connect with Us

    Locate nearest Branch

    Share your Feedback

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    For Indian Residents

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    Call

    1860 266 9966

    Mon - Sat |
10 am - 7 pm IST
Call charges apply.

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    WhatsApp

    7045669966

    WhatsApp us for
Application & policy-
related queries

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    Email

    customercare@Tataaia.com

    For application & policy
related queries.

    Dedicated NRI Helpdesk

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    Call

    022 62519966

    Mon - Sat | 
10 am - 7 pm IST. 
Call charges apply.

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    Email

    nrisupport@Tataaia.com

    For Application & policy-related
queries (NRI customers only).

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    Physical Branch Details

    Office timings

    Monday to Friday: 10 am - 6 pm. 
Customer timings are from 10 am - 3 pm.

    Claims Assistance

    Yes

    Physical Branch Details

    Office timings

    Monday to Friday: 10 am - 6 pm. 
Customer timings are from 10 am - 3 pm.

    Claims Assistance

    Yes

    Digital Branch Details

    Digital branches are sales-based branches
where servicing does not take place

    Policy Servicing

    No

    Office timings

    10 am - 6 pm (Monday -Saturday) 
All Sundays closed.

    Claims Assistance

    No

    CAMS Details

    CAMS are our service providers and have their existence in 66 Branches Pan India.

    Policy Servicing

    Yes

    Office timings

    Monday to Friday: 9 am - 6 pm.
1st, and 3rd Saturday 9 am - 1 pm. Second, Fourth/Fifth (if applicable) Saturdays closed. All Sundays closed.

    Claims Assistance

    Yes – requests accepted, but routed through the mother branch  

    • All
    • Digital Branch

    TATA AIA Life Insurance, Orchid Plaza, 4th Floor, Natakwala Ln, Borivali West, Mumbai, Maharashtra 400092

    TIMINGS

    Mon- Fri, 10AM - 6PM

    Our Philosophy

    At Tata AIA Life Insurance, we are committed to protecting our extended family—our customers, and to offer them the best-in-class services. Our Grievance Redressal Team comprises senior officials who are experts in the field, and come with years of experience to make the process simple and convenient.
    We are committed to resolving concerns promptly, and in a fair and transparent manner, with your best interests at heartmindful of customers’ interests. We also believe that complaints provide us greater insights into what the customers want, and help us in serving you better.

    Customer Feedback

    We are obsessed to provide the best customer service to you! We seek to refine your experience with Tata AIA Life Insurance constantly and your valuable feedback on our products and services puts us on the right track.
    Please do take out some time and provide your valuable feedback & suggestions to assist and help us in serving you better, always.

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